Frequently asked
questions

Getting started is simple: schedule a discovery call, we'll send you a custom proposal within 3 business days, and once you sign off, your onboarding is complete in 5 business days. From there, we're fully executing on your behalf.

5 business days from signed proposal to FLOWHUB live. That covers account manager assignment, workspace setup, tool connections, and your first strategy session.

No — we can build everything from scratch. From domain registration and hosting to a full website, we handle the complete setup if you don't have existing infrastructure.

A brief business description, your goals, target audience, existing marketing assets (logo, social handles, website), and your approximate budget range. That's enough for us to build a meaningful proposal.

Both. The Essential plan is single-service and fully executed. The Growth and Full Stack plans bundle multiple services together for compounding results. Most clients find that integrated services outperform standalone ones.

Yes — clients often start with one service and expand as results build. We'll recommend adding a second service when the first is performing consistently and additional channels would compound your growth.

Yes — we have publishing access and manage all posting, scheduling, community responses, and content creation directly. You approve content in FLOWHUB before it goes live.

SEO (Search Engine Optimization) focuses on Google search rankings — getting your website to appear when people search for your services. AEO (AI Engine Optimization) is a newer discipline: being cited and recommended by AI tools like ChatGPT, Perplexity, and Google AI Overviews. Both matter increasingly as search behavior shifts.

It depends on the service. Paid ads: typically 2–4 weeks to first data, 30–60 days to optimization. Content/SEO: 3–6 months for meaningful organic growth. Local SEO: 60–90 days for early ranking signals. We'll set realistic expectations before we start.

We build a custom KPI framework for every client tied to actual business outcomes — leads generated, revenue attributed, cost per acquisition — not vanity metrics. Your KPI framework is agreed upon during onboarding and reviewed monthly.

Monthly minimum at the Essential tier. Bi-weekly at Growth tier. In all plans, your FLOWHUB dashboard shows real-time data — you don't have to wait for a report to see where things stand.

No. Everything is month-to-month with 30-day notice to cancel. We prefer it that way — it keeps us accountable and means we have to earn your business every single month.

We don't add fees to ad spend, hosting costs, or tool subscriptions. You pay those platforms directly at their actual cost. Some agencies charge 15–20% on top of ad spend — we don't. Your retainer covers only our labor.

Yes — with 30 days notice. Pausing is available for clients who need to step back temporarily without fully canceling. We'll keep your FLOWHUB data intact and pick up where we left off when you're ready.

Everything produced during the engagement is yours. All files — content, design assets, campaign data, reports — are delivered immediately upon cancellation. We never hold assets hostage.